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Terms and Conditions

Thank you for shopping with Heaterz, Inc. By visiting this site, you hereby agree to our terms and conditions whether you have visited this page. All terms and conditions herein are reflective of our general terms and conditions and Heaterz, Inc reserves the right to change these without prior notification.

Content Copyright

All text, images, audio, video, other digital media, data, downloads, and software are property of Heaterz, Inc. or other affiliated content contributors and may not be used or reproduced without the consent of Heaterz, Inc. or its respective affiliates.

Registration/Your Account

When using this site, you may sign up and/or terminate your account at any time. It is your sole responsibility to keep your username and password confidential and accept all activity under your account.

Disclaimers

Heaterz, Inc may at any time change, modify, or update any part of this website without prior notice. We also reserve the right to refuse service to anyone who does not comply with the terms and conditions herein. Heaterz, Inc does not guarantee all of the information on this website due to human error by way of inaccuracies, errors, or omissions. Product suppliers reserve the right to make changes to product offerings, materials, and construction at any time. Every effort is made to remove obsolete products from our site. All prices and descriptions listed on the website are subject to change without notice. We reserve the right to change posted prices at any time. If through a technical malfunction, we post incorrect prices, we reserve the right to cancel orders placed when the incorrect pricing was posted.

Order Acceptance

Heaterz, Inc reserves the right to decline any order or cancel an order at any time and for any reason. Some examples of situations resulting in the cancellation of an order are: not enough inventory to fill the order, we cannot ship to the address provided, fraudulent transactions, or errors in pricing or descriptions. If all or part of your order is canceled, we will notify you as soon as possible. We may also need to contact you to verify information regarding your order. Orders are generally shipped within 24 hours of purchase or as noted on your order confirmation. If you decide to cancel your order, you will be refunded via the method used to place your order.

Delivery

You may experience shipments arriving at different times and from different locations. Once an order has been sent to the shipping facility for packing and shipping, it is considered a shipped order. This may occur 1 day or a few hours prior to shipment. At this late stage in the process, it may still be possible to cancel an order (i.e. prevent it from shipping) and we will certainly try if that is your wish. However, please note that in some cases, it will not be possible to retrieve the order or prevent it from shipping. In these cases, your order will be subject to our return policy. Some orders may be shipped via freight truck due to their large size and not small parcel (ie. UPS/FedEx). These types of shipments must always be inspected and signed for upon receipt. Please note that freight truck shipments may be challenging to move and may require extra help; freight truck companies may or may not be able to assist you.

Warranty

The standard 1 (one) year warranty and lifetime warranty are provided by the product manufacturer. Extended warranties only apply on a promotional basis. Heaterz, Inc reserves the right to modify it's warranty offerings without notice, including the lines being offered with extended warranties. It is your responsibility to keep all documentation needed for warranty claims. This includes your order number along with email receipts. Our warranties cover all manufacturer defects. Our warranties do not cover incorrect assembly and any damages caused by leaks and rust to products.

Finish/Color Disclaimer

Our sites display photographs that have been converted into digital images to represent the products available for purchase.  Typically, these images make representations of finish colors that may have variations. Because all computer monitors interpret color differently, we cannot guarantee that the fixture you receive will have colors that match what you viewed with your monitor. To receive the exact finish you need, a sample color swatch can be sent upon request.

Legal Disclaimer

The Terms and Conditions shall be governed in accordance with the laws of the State of California. All disputes under the Terms and Conditions shall be resolved by litigation in the courts of the State of California including the federal courts. The jurisdiction for all disputes arising from said Terms and Conditions shall be in Orange County, California.